Terms & Conditions
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Terms & Conditions

Please read these terms carefully before using our services.

Introduction

These Terms and Conditions ("Terms") govern your use of the SN Sons website and services. By accessing or using our site, you agree to be bound by these Terms.

Services

We provide a platform for browsing and ordering premium fresh cut flowers and foliage. All orders are subject to acceptance and availability.

Orders

Customers must provide accurate order details, including product selection, quantity, delivery address, and contact information. SN Sons reserves the right to accept, reject, or cancel any order due to stock unavailability, pricing errors, or other operational reasons.

Pricing

All prices displayed on the website are subject to change without prior notice. Final pricing may vary based on flower availability, season, quantity, packaging, and delivery location.

Payment

Payments must be completed through the available payment methods provided by SN Sons. Orders will be processed only after successful payment confirmation, unless otherwise agreed in writing.

Delivery

Delivery timelines are estimated and may vary depending on location, weather conditions, transportation availability, and other unforeseen circumstances. SN Sons will make reasonable efforts to deliver products on time.

Product Availability

Fresh flowers and foliage are seasonal and subject to availability. If a selected product is unavailable, SN Sons may suggest a suitable alternative or provide an update regarding availability.

Quality Assurance

SN Sons is committed to providing fresh and premium-quality flowers and foliage. However, due to the natural nature of the products, slight variations in color, size, shape, and appearance may occur.

Cancellation

Order cancellation requests must be made within the permitted time period before processing or dispatch. Once the order is processed, packed, or dispatched, cancellation may not be accepted.

Refund Policy

Refunds, if applicable, will be processed based on the nature of the issue and after proper verification by SN Sons. Refund timelines may vary depending on the payment method or banking process.

User Responsibilities

Users agree to provide true, accurate, and complete information while using our website or placing an order. Users must not misuse the website, attempt unauthorized access, or engage in any activity that may harm the website or business operations.

Contact Information

For any questions, complaints, order-related queries, or support requests, customers may contact SN Sons through the contact details provided on the website.